Position Summary

The Community Programs Coordinator is responsible for all aspects of children and senior feeding programs, including but not limited to recruitment, application, onboarding, evaluation and agreement process for programmatic partners, program monitoring and compliant resolution. They work with the Community and Agency Services Director to plan, implement, and evaluate strategies and activities to build children and senior feeding program capacity and encourage network participation and collaboration. They counsel new and existing children and senior feeding programs on compliance, policy, and programs.

The Community Programs Coordinator is a vital member of the Programs department and collaborates with them to support the implementation of new strategies, programs or initiatives. They participate in the execution of children and senior feeding programs, including recruitment, inspection, onboarding, intake and evaluation. This position will be comfortable learning new technology, as well as an eagerness to utilize Arkansas Foodbank software systems. They will possess strong interpersonal skills, a spirit of collaboration and team work, and a commitment to hunger relief.

Arkansas Foodbank team members will demonstrate a commitment to our mission and to the fight against hunger in Arkansas. They must have a clear understanding of and ability to articulate the mission and vision of Arkansas Foodbank and a desire to work with diverse populations. Team members must exemplify Arkansas Foodbank values while representing the organization at public, social, and business settings.

Essential Duties and Responsibilities

The statements contained herein describe the scope of the essential functions and responsibilities of the position but should not be considered an all-inclusive listing of work responsibilities. Nothing restricts management's right to assign or reassign duties and responsibilities to the job at any time. Irregular days and hours may be required occasionally.

1. Manage all aspects of children and senior feeding program compliance to ensure community partners meet all state, federal, Arkansas Foodbank, Feeding America, health, food safety, and facility operation standards, including but not limited to program monitoring and compliant resolution.
2. Lead the children and senior feeding program recruitment, application, onboarding, evaluation and agreement process for programmatic partners.
3. Conduct scheduled senior box distributions, including community partner outreach, pantry logistics, client intake and food distribution.
4. Develop and maintain working relationships with community partners via telephone, mail, virtual settings, and in person.
5. Coordinate with Operations on delivery logistics for non-agency distributions.
6. Plan, implement and evaluate strategies and activities to build children and senior feeding program capacity and encourage network participation and collaboration.
7. Conduct scheduled and unscheduled site visits for compliance monitoring and new children and senior feeding program approvals, ensuring all state, federal, Arkansas Foodbank, Feeding America, health, food safety, and facility operation standards are met.
8. Counsel new and existing children and senior feeding programs regarding compliance, policy and programs.
9. Provide programs technical assistance regarding program tools, compliance and programs.
10. Maintain program related databases and records (electronic databases and paper files) ensuring accurate and complete data and service information.
11. Maintain an understanding of all Arkansas Foodbank food safety policies and compliance with all food safety related procedures, including attaining and maintaining ServSafe certification.
12. Support Programs and Operations plans to decrease service gaps throughout the service area.
13. Support Programs evaluation strategies for Community and Agency Services.
14. Partner with Programs and Operations teams to create integrated plans and approaches to agency communications, customer service, programs and procedures.
15. Provide input and content to agency and program communications, including but not limited to, newsletter, website, and Development.
16. Lead children and senior feeding program onboarding, community meetings, and other Programs events as needed.
17. Provide support with projects and special events including training opportunities and other Programs events as needed.
18. Provide timely and accurate monthly and/or quarterly reports.
19. Support Programs and Development teams on funding planning, proposals and reporting.
20. Participate in departmental planning, budgeting and staff development.

Position Qualifications

Other job-related education and/or experience may be substituted for all or part of these basic requirements upon further approval.

• The equivalent of a bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) preferably in social work, public service, human services, non-profit management or community development-related experience public service, human services, non-profit management or community development-related experience.
• Minimum two (2) years of experience in community outreach, service leadership, social services or related field
• Minimum two (2) years of experience in community outreach, service leadership, social services or related field
• Experience in a non-profit organization is preferred
• Current Arkansas driver's license
• Ability to travel up to 40% of the time in-state.

OR

• An associate degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) preferably in a field related to social work, public service, human services, non-profit management or community development-related experience public service, human services, non-profit management or community development
• Minimum four (4) years of experience in community outreach, service leadership, social services or related field
• Minimum two (2) years of experience in community outreach, service leadership, social services or related field
• Experience in a non-profit organization is preferred
• Current Arkansas driver's license
• Ability to travel up to 40% of the time in-state.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a community and a professional office environment. The employee is occasionally exposed to hot and/or humid conditions. While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift/move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

Arkansas Foodbank is an equal opportunity employer and embraces the individual diversity of all employees, volunteers, donors and clients. Differences in age, race, ethnic heritage, religion, appearance, sexual orientation, and many others provide experiences, viewpoints, and ideas that can strengthen and enrich our organization. We strive to create an organizational culture that values different perspectives and that is based on our organizational values. Diversity is the uniqueness each of us brings to fulfilling these values and achieving our vision.

Hourly Rate $20.76/Hour