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Field Coordinator

Department: Community Initiatives
Location: Little Rock, AR

The Arkansas Foodbank is the stateís largest non-governmental provider of emergency food aid. We assist people in 33 counties across central and southern Arkansas.  The Arkansas Foodbank operates as a distribution hub for over 450 partner agencies in 33 counties in central and south Arkansas. These agencies include food pantries, soup kitchens, youth programs, senior centers, schools and emergency shelters. Foodbank member agencies service approximately 62,119 meals a dayótouching the lives of 280,000 individuals every year.

We are currently seeking an Agency Initiatives Field Coordinator who takes an active and proactive role in building the agency capacity of all members with a focus on outreach, education and training, community collaboration, technical support, customer service, and increasing Meals per Person in Need (MPIN) in underserved counties.

Position Summary:

The Agency Initiatives Field Coordinator will report to the Agency Initiatives Director and have the following essential duties and responsibilities:

  • Conduct scheduled and unscheduled monitoring visits to agencies, for the assigned area.  This includes the agencies participating in the TEFAP and CSFP programs.
  • Work with staff and member agencies to increase member capacity and share information concerning Arkansas Foodbank programs and initiatives, and assist in the implementation of new strategies.
  • Provide program partners with the technical assistance necessary to develop and expand service delivery in their communities.
  • Prepare and collect monthly reports as directed.  
  • Offer professional customer service and technical support that will attract new and retain established members, partners, and clients.
  • Develop and maintain working relationships with member agencies, in assigned counties, via telephone, mail, virtual settings, and in person.
  • Maintain accurate and timely records of member activities, for the assigned area.  This includes entering new agencies into the Ceres database, and updating existing member information, for assigned area.
  • Support all health and wellness initiatives as defined for agencies.
  • Share information and make recommendations related to agencies capacity and the SNAP program capacity needs.
  • Provide support with identifying and maintaining community partnerships and collaboration efforts.
  • Attain and maintain ServSafe certification.
  • Position requires up to 75% in-state travel by Arkansas Foodbank vehicle to agencies in assigned areas.  Must have a valid state driverís license, a safe driving record, a current valid Arkansas driverís license, and proof of insurance.

Education and/or Experience:

The candidate or employee should have the equivalent of a Bachelorís Degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) preferably in business administration, project management, public service, human services, nonprofit management, community development or a related field and three years of business administration, project management, public service, human services, non-profit management or community development-related experience. The following are acceptable to substitute for the Bachelorís degree and three years of experience:

  • Associates Degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) preferably in public service, of business administration, project management, public service, human services, non-profit management or community development-related experience human services, nonprofit management, community development or a related field and five years of business administration, project management, public service, human services, non-profit management or community development-related experience public service, human services, non-profit management or community development-related experience.
  • High School Diploma or GED and seven years of business administration, project management, public service, human services, non-profit management, or community development-related experience.
     

Knowledge, Skills, Abilities and Other Characteristics: 

  • Proficient knowledge of Outlook and Microsoft Office Suite (Word, PowerPoint, and Excel).
  • Ability to work well with diverse groups.
  • Ability to analyze and interpret demographic and geographic data of areas to be served.
  • Possess exceptional communication skills, demonstrated through written work and speaking experience with diverse groups.
  • Ability to present ideas and information to large and diverse groups.
  • Ability to work independently, prioritize tasks, manage workload and meet tight deadlines.
  • Broad knowledge of computer operations and software, including Microsoft Word, Outlook, and Excel.
  • Ability to conduct oneís self in a calm and professional demeanor when dealing with the public and/or with difficult situations. 
  • Ability to travel up to 75% of the time.
  • Current, valid Arkansas driverís license and proof of insurance
     

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